Last updated: May 25, 2025
Welcome to Mactica! These Mactica Terms of Service explain the rules and guidelines for using our website and purchasing products from our online store. When you use Mactica to buy products, you agree to these Terms. Please read them carefully as they help protect both you and us and ensure a smooth shopping experience.
1. Acceptance of Terms
By visiting or purchasing from Mactica, you agree to comply with these Mactica Terms of Service. If you do not agree, please do not use our website or place any orders. We may update these Terms at any time, and your continued use of Mactica after updates means you accept those changes.
2. Product Information and Availability
We strive to display accurate product details, including descriptions, prices, and images. However, mistakes or discrepancies may occur. Product availability is subject to change without notice. If a product is unavailable after you place an order, we will notify you and offer a refund or alternative options.
- All product prices include applicable taxes unless otherwise stated.
- Shipping costs and delivery times are estimated and may vary.
- Product colors and designs may slightly differ from what appears on your screen due to device display differences.
3. Ordering and Payment
To place an order on Mactica, you must provide accurate billing and shipping information. Payment must be completed through the available methods before your order is processed. We reserve the right to cancel or refuse orders at our discretion, especially in cases of suspected fraud or payment issues.
- We accept payments via credit/debit cards, online wallets, and other secure methods listed on the site.
- Orders will be confirmed by email once payment is successfully processed.
- Any discounts or promotional offers are subject to terms and can be withdrawn at any time.
4. Shipping and Delivery
We aim to deliver your products promptly and safely. Delivery times vary depending on your location and shipping method. Mactica is not responsible for delays caused by third-party carriers or customs processes.
- You will receive tracking information once your order ships.
- Please ensure your delivery address is correct; Mactica is not liable for packages lost due to incorrect address details.
- If a package is returned to us due to delivery issues, reshipping may incur extra charges.
Please Read Our Shipping Policy
5. Returns, Refunds, and Exchanges
Customer satisfaction is important to us. If you receive a damaged or incorrect product, please contact us within 7 days of delivery with proof such as photos. Returns and exchanges are subject to our policies.
- To be eligible for a return, products must be unused and in their original packaging.
- Refunds will be processed after we receive and inspect the returned product.
- Shipping fees for returns may be borne by the customer unless the product was faulty or incorrect.
Please Read Our Return & Refund Policy
6. User Account and Security
Creating an account is optional but recommended for easier order tracking and faster checkout. You are responsible for keeping your account password confidential and for all activities that occur under your account.
- Notify us immediately if you suspect unauthorized use of your account.
- We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.
Please Read Our Privacy Policy
7. Use of Website
You agree to use Mactica’s website responsibly and not to engage in activities that could harm the website or its users.
- You must not attempt to access restricted areas or interfere with website security.
- Posting harmful, misleading, or unlawful content on Mactica is prohibited.
8. Intellectual Property
All content on Mactica, including images, text, logos, and designs, is owned by Mactica or its partners. You may use this content only for personal, non-commercial purposes. Copying or redistributing content without permission is not allowed.
Frequently Asked Questions (FAQs)
How can I track my order?
After your order ships, you will receive an email with a tracking number and link to the carrier’s website so you can monitor your shipment in real-time.
What payment methods do you accept?
We accept major credit/debit cards, American Express, and other online payment methods displayed at checkout.
Can I cancel or change my order after placing it?
Orders are processed quickly, but you can contact our support team within 1 hour of placing your order for possible cancellation or changes.
What should I do if I receive a damaged or wrong product?
Please contact us within 7 days of delivery with photos of the issue. We will guide you through the return or exchange process.
Are shipping costs refundable?
Shipping fees are generally non-refundable unless the return is due to an error on our part or a defective product.
How long does it take to receive a refund?
Refunds are processed within 7-10 business days after we receive and inspect the returned product.
Do you ship internationally?
Yes, Mactica ships to many countries worldwide. Shipping costs and times vary by destination.